
Payments and refunds
Refunds for purchases made on Biklo
Refunds for purchases made on Biklo
Biklo is a market dedicated to cycling and sports. To keep the community safe and transactions legal, some items cannot be listed. Not allowed include:
- Bicycles, frames or components that are stolen or without proven ownership.
- Counterfeit or replica products imitating brands without authorization (frames, groupsets, accessories).
- Damaged batteries — swollen, cracked, corroded, leaking or overheated — and batteries recalled in service by the manufacturer.
- Batteries sold separately from the bike. We currently only accept e-bikes with the battery mounted in the frame.
- Products without the mandatory safety markings (e.g. no CE marking where required by law).
- Items that violate the law, intellectual property rights or Biklo community standards.
If you are not sure that a product may be listed, please contact us before publishing. Non-compliant ads may be hidden or removed, and repeated violations may result in account restriction.
[TO BE COMPLETED] Confirm the final list and any specific categories you want to explicitly ban (eg certain substances, dangerous products). We started from the legislation and the practice of other marketplaces.